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Don’t Wait For Symptoms To Start, CALL NOW: 1-800-222-1222!

The Missouri Poison Center has been a trusted resource for Missouri families for decades. We offer free, fast, and confidential expert help for poisonings and drug information; 24 hours a day, 7 days a week. With medical professionals answering the phones, you can trust the Missouri Poison Center to offer helpful and medically sound advice based on years of experience. As a completely free resource, we invite you to call with your questions and concerns.

Transcript with visual descriptions

Visual: Long fluorescent light tubes glow against a dark ceiling in an open-plan office. Several people are sitting in cubicles, working at computers.

Sound: Distant, quiet office chatter and typing sounds.

Visual: A close-up of a grey desk phone receiver resting in its cradle.

Person 1: Poison Center.

Person 2: My toddler just got into her grandfather’s pills. I don’t know how many she swallowed.

Sound: Soft, uplifting instrumental music begins.

Visual: A man wearing glasses and a plaid shirt, with a headset on, is speaking into the microphone. A text overlay says “Eric is a PHARMACIST”.

Person 1: Okay ma’am, we’re going to help you through this. How old is the child?

Visual: Different videos of person’s hands reaching for a desk phone or picking up the receiver. The shot transitions to a gray wall with silver letters spelling “Poison Center”.

AVO: Every 12 seconds, someone calls a poison center.

Visual: A woman is sitting at a desk with two computer monitors. She is looking at a large book.

Person 3: I’m not sure if I already took my blood pressure medicine. I don’t know if I should take it now or wait.

Visual: A woman talks to her headset. A text overlay says “Elizabeth is a NURSE”.

Person 4: I can help with that. Do you have the medicine bottle there with you?

Visual: The woman reads from a large book with a pen in her hand on her desk. Then she faces one of the monitors.

AVO: Almost anything can be poisonous if it’s used in the wrong way, in the wrong amount, or by the wrong person.

Visual: A close-up of a hand using a small calculator and then writing on a piece of paper.

Person 5: My teenage son took too much cough medicine, and he’s not acting like himself.

Visual: A woman is sitting at a desk with two computer monitors. The shot transitions to the desk on her right.

AVO: All questions about poisonings are good ones if you’ve been exposed to something that might be harmful or are just looking for information.

Visual: A close-up of a man with his headset facing a monitor. The shot transitions to the man writing on a piece of paper.

Person 6: I was cleaning a cut and got some hydrogen peroxide in my eye, and it’s stinging pretty badly.

Visual: A woman talks to a phone in her desk facing two monitors. The shot transitions to the woman writing on a piece of paper and then to another man in a purple plaid shirt picking up a phone in his desk.

AVO: We often only think of children getting poisoned, but poison centers help people of all ages every single day.

Visual: A man with dark hair and a plaid shirt, from behind, is sitting at a desk and using a computer mouse.

Person 7: You’re not gonna believe this, but my wife stored some cleaner in a water bottle, and I drank some by accident.

Visual: A woman talks to a phone in her desk facing two monitors looking down to a piece of paper. The shot transitions to a close-up of a gray desk phone receiver resting in its cradle.

AVO: Life happens. Our job is to help you stay safe.

Visual: A man, with dark hair and a beard, wearing a purple plaid shirt and a headset, is smiling and speaking into the microphone. A text overlay says “Faisal is a PHARMACIST”.

Person 8: Thanks for calling the Poison Center. We can help. I’m going to start by getting some information from you. I’ll be right here with you while I check to see if there’s any reason we should be concerned.

Visual: The wide shot of the open-plan office returns, blurred in the background. In the foreground, a graphic appears with the text “POISON Help 1-800-222-1222” and a red pill bottle with a skull and crossbones. Below it, “American Association of Poison Control Centers www.aapcc.org”.

AVO: Saving the poison help number and using it if you’re in doubt, that’s a good call. Fast, free, expert 24/7, confidential help.

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