I really appreciate Abby for following up. I have never called before (and hope to never have to again) and you have been an amazing resource. I was so panicked and you gave me all the knowledge I needed to ensure that my child was safe. I am so grateful! You have been amazing!! Thank you!!!
St. Louis, MO
Hello, I would like to take a minute to recognize one of the nurses that assisted me when I called last night. Her name was Barbara and she was absolutely so wonderful and helpful. She made sure to check on us throughout the night to make sure we’re were doing okay. She explained everything thoroughly with me and made sure I understood it all. I would love to thank her for helping me and my toddler!!!
You calmed my nerves. I am a young mother of 3 babies and I have never gone through this before. Good Job Paty.
Lee’s Summit, MO
When completing a morning follow up on a kerosene ingestion -the mother was extremely grateful for the Missouri Poison Center services. She stated she was “so thankful for Kendal’s calmness and instruction.” The parents had first called from the hospital parking lot and after speaking with Kendal, decided it was safe to manage and observe their child at home.
Mill Spring, MO
I just wanted to share my wonderful experience with the Missouri Poison Control hotline last evening & throughout the night. Rachel, RN was the one who helped my husband & I related to our daughter who is 2 years old. She was so helpful, kind, & knowledgeable. Her kind nature & gentle voice kept me at ease throughout the entire night. I could tell that she truly cared about our daughter’s wellbeing & health. I just wanted to bring light to Rachel & say that I am so thankful for her help!
Recognition for Our Excellence
- A nurse in an emergency department stated they were very thankful for the Missouri Poison Center today. The nurse said that a patient came in with skin exposure; she stated, “I want to thank you for always being there for us even in the years past.”
- A nurse from a mid-Missouri hospital said this about the Missouri Poison Center: “You guys are always the nicest people.”
- A doctor in an urgent care called to complement our follow-up care on a patient and said that in his 30 years of practice has called the poison center a lot. He said that the poison center provides great service and that the poison center has “saved his neck a few times.”
- A pediatrician in the Kansas City area said that she appreciates the poison center helping her patients. They went on to say that when we say we are going to follow up with them, we always do right on time and that we give great information and help.