Terms & Privacy
Effective date: April 15, 2014
Other legal policies/notices:
Notice of Privacy Practices HIPAA Statement
HIPAA Notice of Privacy Practices
For information on how we collect and use medical and health information protected under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), please review our Notice of Privacy Practices located here.
How We Collect and Use Personal Information
Generally, you may visit and use the public portion of this Website without submitting any personally-identifiable information to SSMHC. However, we do collect any personal information that you provide while visiting this Website or submit to us via email. This may include your name, mailing address, email address, phone number, and other contact information, and any other personal information that you submit when setting up an account, filling out an application, requesting that we contact you, responding to a survey or questionnaire, sending an email, or otherwise submitting or posting content on this Website. We use this personal information for the purposes made apparent at the time of collection, as well as to communicate with you, monitor and improve the quality of this Website and our services, and as otherwise required or permitted under applicable law. Transmittal of emails to this Website may not be private. We do not, however, sell or otherwise distribute information provided by you to any third party not affiliated with SSMHC.
You may be required to submit certain information in order to access certain private areas of this Website. For example, you may be required to choose a username and password, and may be asked to set account preferences and provide certain additional information. You also may be permitted to post certain content for public viewing on this Website. Please consider carefully the types of personal information and other content that you post for public viewing on this Website. Most areas of this Website may be viewed by the general public. We have no control over, and disclaim all responsibility or liability for, how other users may respond to, use, or misuse the content that you post for public viewing on this Website, or for any actions taken by other users online or offline.
Certain types of non-personal information may be collected automatically when you visit this Website. For instance, we may collect the IP address of the computer you are using; the name of the domain and host from which you access the Internet; the Internet address of the Website from which you linked to this Website; the type of browser you are using; and time and date stamp information. We do not treat this non-personally identifiable information as personal information, unless it is combined with contact, account or similar information that personally identifies you.
Like many Websites, this Website may use session-based or persistent “cookies” or similar technologies to offer a personalized experience when using this Website. We use these technologies to enhance and facilitate use of this Website. Some areas of this Website may require cookies, and cannot be used without enabling cookies. If you are concerned about cookies stored on your computer, we encourage you to follow your web browser’s guidance for deleting cookies after completing a browsing session.
How We Share Personal Information
We do not rent, sell or otherwise distribute your personal information to unaffiliated third parties for mass marketing purposes. We may share personal information collected through this Website with our affiliated entities and our strategic business partners, or with other entities made apparent at the time of collection. Our affiliates and business partners may use the information to provide information or services requested by you, and as otherwise required or permitted under applicable law. We also may share personal information with companies that perform services on our behalf, including companies that provide Website hosting, technical support, credit card processing and data storage services.
We may disclose your personal information when we believe disclosure is appropriate to comply with the law (including a court order or subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce the terms that govern your use of this Website; and to protect the rights, property or safety of our Website, other users, or third parties. We reserve the right to report to appropriate law enforcement or government agencies any activities that we, in good faith, believe to be harmful or unlawful, with or without providing notice to you.
All personal information and other content submitted by you to us is treated as a business asset, and may be transferred to another organization in connection with any business or asset sale, merger, acquisition, consolidation, reorganization, dissolution, liquidation, or similar transaction or event.
Links to Third-Party Websites
This Website may contain links to Websites not owned or operated by SSMHC. The inclusion of these links should not be construed as any sort of affiliation, sponsorship, endorsement or approval. When you access a third-party Website, you do so at your own risk. You should review the privacy policies of other Websites carefully before providing any information to such Websites. SSMHC shall not be responsible or liable for any information, products or services available on or through any third party Website, or for any third party Website’s privacy practices. SSMHC makes no warranties, whatsoever, express or implied, including warranties to accuracy, completeness or timeliness, concerning information contained on any third party Website linked through this Website.
We implement measures to protect against the loss, misuse or alteration of sensitive personal information under our control and not otherwise publicly posted on this Website. However, please bear in mind that no Website or data transmission over the Internet is totally secure. As a result, we cannot guarantee the security of any personal information you provide on or through this Website.
© Copyright 2014 SSM Health Care. All rights reserved.
Effective date: April 15, 2014
Other legal policies/notices:
Notice of Privacy Practices HIPAA Statement
Important Notice and Disclaimer
This Website provides access to information and services of general interest to visitors, including health-related and medical information. Nothing contained on this Website is or should be construed as medical advice, diagnosis, or treatment. Further, content posted by medical professionals on this Website shall not give rise to the creation of a patient-physician relationship. You should not use this Website as a substitute for your physician’s advice, or delay in obtaining diagnosis or treatment because of something you have read on this Website or anywhere else on the Internet. If you suspect that you may have a medical problem or condition, please contact your physician or other qualified health care professional immediately. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONAL PRIOR TO STARTING ANY NEW MEDICAL TREATMENT OR DISCONTINUING ANY MEDICAL TREATMENT. IN NO EVENT SHALL SSMHC BE LIABLE TO YOU OR ANY ONE ELSE FOR ANY DECISION, ACTION OR NONACTION TAKEN IN RELIANCE UPON THE INFORMATION PROVIDED THROUGH THIS WEBSITE.
Although SSMHC strives to make available quality information and services on this Website, SSMHC makes no guaranties concerning the accuracy, reliability, completeness, efficacy, timeliness, or appropriateness of any information or services. We do not represent or warrant that your use of this Website will be uninterrupted, error-free, free from viruses or other malicious code, or free from typographical errors or alterations by third parties.
THIS WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND ALL ACCESS TO AND USE OF THIS WEBSITE IS AT YOUR OWN RISK. SSMHC, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES AND SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THIS WEBSITE, OR THE INFORMATION AND SERVICES MADE AVAILABLE ON OR THROUGH THIS WEBSITE, AND EXPRESSLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
This Website may contain references to products, services, information and Websites of third parties, including links to Websites not owned or operated by SSMHC. The inclusion of these references and links should not be construed as any sort of affiliation, sponsorship, endorsement, or approval. When you access a third party Website, you do so at your own risk. You should review the privacy policies of other Websites carefully before providing any information to such Websites. SSMHC shall not be responsible or liable for any information, products or services available on or through any third party Website, or for any third party Website’s privacy practices. SSMHC makes no warranties whatsoever express or implied, including warranty as to accuracy, completeness or timeliness, concerning information contained on third party Websites linked through this site.
Content Posted by Website Visitors
Certain areas of this Website may permit Website visitors to submit or “post” content on the Website, including blogs, comments, personal stories, and other information and materials (referred to collectively as “user content”). We reserve the right, but do not assume the obligation, to monitor, review, remove and delete user content for any reason and without notice. Notwithstanding the foregoing, it is possible that other users may post inaccurate, offensive or inappropriate content. We do not approve of such conduct. However, we make no representations or warranties, express or implied, as to any user content, and shall have no responsibility or liability for the content or conduct of other users of this Website.
Content Submitted by You
Please consider carefully the types of personal information and other content that you submit for public viewing on this Website. Most areas of this Website may be viewed by the general public. We have no control over, and disclaim all responsibility and liability for, how other users may respond to, use, or misuse the content that you post for public viewing on this Website, or for any actions taken by other users online or offline. Transmittal of emails to this Website may not be private.
This Website is provided for your personal, non-commercial use. You may not:
Use this Website for advertising, promotional, or other commercial purposes;
Hold yourself out as or attempt to impersonate an SSMHC representative, physician, patient, or other Website user;
Submit content that is illegal, unlawful, violent, harmful, threatening, abusive, obscene, offensive, harassing, defamatory, libelous, false, deceptive, misleading, unsafe, invasive of another’s privacy, or endangers minors in any way;
Transmit “junk mail,” “chain letters,” “pyramid schemes,” “spam,” or other unsolicited mass mailings or communications;
Promote criminal or illegal activity, including advertising any illegal service or offering any items for sale which are prohibited or restricted by any applicable law;
Infringe, misappropriate, or violate the copyrights, trademarks, or other intellectual property or proprietary rights, rights of privacy or publicity, or other rights of any third party, or violate any contractual, fiduciary or other duty or obligation;
Collect names, phone numbers, email addresses, or other personal data about anyone for any commercial, unlawful or other purpose, “stalk” or harass anyone, or contact anyone who has asked not be contacted;
Use automated means, such as spiders, robots, crawlers, or data mining tools, to download data from the Website, or engage in any other automated use of this Website, such as using scripts to add users or post content;
Attempt to gain unauthorized access to our network or computer systems, or engage in any activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of the Website.
Certain areas of this Website are private. You may not access or use any private or restricted-access areas unless expressly authorized by SSMHC. Your username and password for accessing private and restricted-access areas of the Website may be used by you only, and may not be shared with any other individuals. You are solely responsible for selecting, changing, and maintaining the security of your username, password and account information, and for all activity that occurs under your account. You agree to notify us immediately if you suspect any unauthorized use of your account or access to your username or password.
Our Rights on This Website
SSMHC, its affiliates and suppliers reserve all right, title and interest in and to this Website, including but not limited to all materials, information, and compilations of information available on or through this Website, as well as the domain name and sub-domains, design, layout, graphics, programming code and “look and feel” of the Website, all goodwill arising therefrom, and all copyrights, trademarks, and other intellectual property and proprietary rights embodied therein and appurtenant thereto; provided, however, copyright is not claimed as to any works in the public domain.
The content, organization, graphics, design compilation, digital conversion and other matters related to this Website are protected under applicable trademarks, copyrights and other proprietary rights, including but not limited to intellectual property rights. The copying, publication or redistribution of any information, documentation or any part of this Website is strictly prohibited. Posting information or materials on this Website does not constitute a waiver of any right in such information and materials and you do not acquire ownership rights to any content, document, or other materials viewed through this Website.
You may not use this Website to post, modify, distribute, or reproduce any copyrighted works of third parties, or otherwise infringe, misappropriate, or violate the intellectual property rights of any third party. It is our policy to terminate posting privileges by users who repeatedly infringe the copyrights of others upon receipt of proper notification by the copyright owner or its legal agent. If you believe that your work has been posted or used on this Website in a way that constitutes copyright infringement, please provide our Copyright Agent with written notice containing the following information: (i) a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest that is allegedly infringed; (ii) identification of the copyrighted work (or in the case of multiple works, a representative list of such works) claimed to have been infringed; (iii) identification of the material that is claimed to be infringing, and the location of that material; (iv) your address, telephone number, and email address; (v) a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (vi) a statement by you, made under penalty of perjury, that the information in the notification is accurate, and that you are authorized to act on behalf of the owner of the copyright interest that allegedly is infringed. Our Copyright Agent for notice of claims of copyright infringement may be reached at:
Blair Wigington, JD
Attn: Copyright Agent
SSM Health Care
1000 N. Lee Street
P.O Box 205
Oklahoma City, OK 73102Office: 405-231-8778
Limitations on Liability
To the maximum extent permitted by applicable law, in no event shall SSMHC, its directors, officers, employees, agents, affiliates or suppliers be liable for any direct, indirect, consequential, special, incidental, exemplary, punitive, or similar damages of any kind arising out of or related to this website, the information or services available on or through this website, or your access to or use of this website. To the maximum extent permitted by applicable law, in no event shall the total cumulative liability of SSMHC, its directors, officers, employees, agents, and affiliates arising out of or related to this website, the information or services available on or through this website, or your access to or use of this website exceed the greater of the fees (if any) paid by you to SSMHC in order to access or use this website in the three (3) months prior to the accrual of the first such claim, or one hundred dollars ($100). The existence of one or more claims shall not expand this limitation. The foregoing limitations on liability shall apply regardless of the form of action, whether in contract, tort, warranty, product liability, or otherwise and even if advised of the possibility of such damages.
SSMHC is an equal opportunity employer. As part of its affirmative action policies and obligations, SSMHC is subject to and will comply with the provisions governing federal contractors as set forth in 41 CFR 60-1.4(a), 41 CFR 60-741.5(a) and 41 CFR 60-250.5(a), and these regulations are hereby incorporated into this contract by reference.
Notice of Privacy Practices HIPAA Statement
Notice of Privacy Practices Effective Date: August 1, 2014
This Notice of Privacy Practices (“Notice”) serves as a notice for all SSM Health Care entities providing health care services (such SSM Health Care entities referred to collectively as “we” or “our”). This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review this Notice carefully. If you have any questions about this Notice, please contact a registration representative at the hospital, physician’s clinic or other SSM Health Care entity where you are receiving health care services.
Who Will Follow This Notice
This Notice applies to our workforce members, including employees, volunteers, students and trainees. This Notice also applies to other health care and service providers that provide care or services at our facilities, or for our patients, in that, as a condition to providing services at our facilities, such providers must agree to comply with our policies, including our policies relating to patient privacy. This Notice, however, only details our privacy policies and does not govern the independent practices or operations of health care and service providers, such as the privacy practices that your doctor, if not employed by us, may use in his or her private office.
Our Pledge Regarding Medical Information
We understand that medical information about you and your health is personal. We are committed to protecting medical information about you. We create a record of the health care services you receive from us. We need this record to provide you with quality health care services and to comply with certain legal requirements. This Notice applies to all of the records of your care that we generate.
We are required by law to:
• Make sure that medical information that identifies you is kept private;
• Give you this Notice of our legal duties and privacy practices with respect to medical information about you; and
• Follow the terms of the Notice that is currently in effect.
How We May Use and Disclose Medical Information about You
The following categories describe different ways that we use and disclose medical information. For each category of uses or disclosures we will explain what we mean and give some examples. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose information will fall within one of the categories:
For Treatment: We may use medical information about you to provide you with medical treatment or services. We may disclose medical information about you to doctors, nurses, technicians, health care students, clergy, or others who are involved in your health care services. For example, your medical information may be shared with a physician to whom you have been referred in order to ensure that the physician has the necessary information to diagnose or treat you. We also may use your medical information to coordinate the different things you need, such as prescriptions, lab work and x-rays. If you are in one of our facilities, we also may disclose medical information about you to people outside the facility who may be involved in your medical care after you leave our facility.
For Payment: We may use and disclose medical information about you so that the treatment and services we provided to you, or that was provided to you by another facility, provider, or physician, may be billed to and payment may be collected from you, an insurance company or a third party. For example, we may need to give your health plan information about your treatment so they can pay us or reimburse you. We may also tell your health plan about a treatment you are going to receive to obtain prior approval or to determine whether your plan will cover the treatment.
For Health Care Operations: We may use and disclose medical information about you to improve our services or support our business activities. For example, we may use medical information to review our treatment and services, to evaluate the performance of our staff in caring for you or we or our designee may send you a patient satisfaction survey. We may also disclose information to doctors, nurses, technicians, health care students, and other personnel for review and learning purposes.
Appointment Reminders: We may use and disclose medical information to contact you as a reminder that you have an appointment with us or to notify you that it’s time for you to schedule a medical service with us.
Treatment Alternatives: We may use and disclose medical information to tell you about or recommend possible treatment options or alternatives that may be of interest to you.
Health-Related Benefits and Services: We may use and disclose medical information to tell you about health related benefits, services, or medical education classes that may be of interest to you.
Patient Assistance Programs: We may use and disclose your information to third parties for the purpose of determining whether you qualify for a private or government patient assistance program that would reduce the amount you owe to SSM.
Fundraising Activities: We may use information about you to contact you in an effort to raise money for our operations. For this purpose, we may use your name, address and phone number, the dates you received treatment or services and the department in which you received those services. If you do not want to be contacted for fundraising efforts, you will be given the opportunity to notify the appropriate Privacy Officer in writing.
Hospital Directory: If you are receiving health care services in one of our hospitals, unless you advise the registration representative otherwise, we may include certain limited information about you in the hospital directory while you are a patient at the hospital. This information may include your name, location in the hospital, your general condition (e.g., good, fair, etc.) and your religious affiliation. The directory information, except for your religious affiliation, may be released to people who ask for you by name. Your religious affiliation may be given to a member of the clergy, such as a priest or rabbi, even if they don’t ask for you by name. This is so your family, friends and clergy can visit you in the hospital and generally know how you are doing. In addition, we may disclose medical information about you to an entity assisting in a disaster relief effort so that your family can be notified about your condition, status and location.
Individuals Involved in Your Care or Payment for Your Care: Unless you object, we may share information about you to a care giver who may be a friend or family member. We may also give information to someone who helps pay for your care. If you are unable to object to such a disclosure, we may discuss your medical information with a family member, friend, or other person if, using professional judgment, we conclude that you do not object. Only the information that is relevant to your care or payment for your care will be disclosed.
Research: Under certain circumstances, we may use and disclose medical information about you for research purposes. For example, a research project may involve comparing the health and recovery of all patients who received one medication to those who received another, for the same condition. All research projects, however, are subject to a special internal approval process.
As Required by Law: We will disclose medical information about you when required to do so by federal, state or local law.
Organ and Tissue Donation: If you are an organ donor, we may release medical information to organizations that handle organ procurement or organ, eye or tissue transplantation or to an organ donation bank, as necessary to facilitate organ or tissue donation and transplantation.
Military: If you are a member of the armed forces, we may release medical information about you as required by military command authorities. We may also release medical information about foreign military personnel to the appropriate foreign military authority.
Workers’ Compensation: Under Federal or State law, we may be required to provide copies of your medical information in connection with a workers’ compensation claim to your employer, to you or your dependents, to certain state agencies or to others involved in your claim for compensation.
Public Health Risks (Health and Safety to You and/or Others): We may disclose medical information about you for public health activities. We may use and disclose medical information about you to agencies when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person or when we are legally required to do so. These activities generally include the following:
– To prevent or control disease, injury or disability;
– To report births and deaths;
– To report child abuse or neglect;
– To report reactions to medications or problems with products;
– To notify people of recalls of products they may be using;
– To notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition
– To notify the appropriate government authority if we believe a patient has been the victim of abuse, neglect or domestic violence. We will only make this disclosure when required or authorized by law.
Health Oversight Activities: We may disclose medical information to a health oversight agency for activities authorized by law. These oversight activities include, for example, audits, investigations, inspections, and licensure. These activities are necessary for the government to monitor the health care system, government programs, and compliance with civil rights laws.
Lawsuits and Disputes: If you are involved in a lawsuit or a dispute, we may disclose medical information about you in response to a court or administrative order. We may also disclose medical information about you in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute.
Law Enforcement: To the extent permitted by law, we may release medical information if asked to do so by a law enforcement official. We may release medical information when we are legally permitted to do so:
– In response to a court order, subpoena, warrant, summons or similar process;
– To identify or locate a suspect, fugitive, material witness, or missing person;
– About the victim of a crime if, under certain limited circumstances, we are unable to obtain the person’s agreement;
– About a death we believe may be the result of criminal conduct;
– About criminal conduct at one of our facilities; and
– In emergency circumstances to report a crime; the location of the crime or victims; or the identity, description or location of the person who committed the crime.
Coroners, Medical Examiners and Funeral Directors: We may release medical information to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause of death. We may also release medical information about patients to funeral directors as necessary to carry out their duties.
National Security and Intelligence Activities: We may release medical information about you to authorized federal officials for intelligence, counter-intelligence, and other national security activities authorized by law.
Protective Services for the President and Others: We may disclose medical information about you to authorized federal officials so they may provide protection to the President, other authorized persons or foreign heads of state or conduct special investigations.
Inmates: If you are an inmate of a correctional institution or under the custody of a law enforcement official, we may release medical information about you to the correctional institution or law enforcement official. This release would be necessary (1) for the institution to provide you with health care; (2) to protect your health and safety or the health and safety of others; or (3) for the safety and security of the correctional institution.
Other Uses of Medical Information: Most uses and disclosures of psychotherapy notes, uses and disclosures of medical information for marketing purposes and certain disclosures that constitute a sale of your medical information will require your written permission. Additionally, other uses and disclosures of medical information not covered by this Notice or the laws that apply to us will be made only with your written permission. If you provide us permission to use or disclose medical information about you, you may revoke that permission, in writing, at any time. If you revoke your permission, we will no longer use or disclose medical information about you for the reasons covered by your written authorization. You understand that we are unable to take back any disclosures we have already made with your permission, and that we are required to retain our records of the care that we provided to you.
Your Rights Regarding Medical Information about You
You have the following rights regarding medical information we maintain about you:
– To inspect and obtain a copy of medical information that may be used to make decisions about your care. Usually, this includes medical, laboratory and billing records, but may not include all psychotherapy notes.
– Request in writing to inspect and copy medical information that may be used to make decisions about you. If you request a copy of the information, we may charge a fee for the costs of copying, mailing or other supplies associated with your request.
– We may deny your request to inspect and copy in certain very limited circumstances. If you are denied access to medical information, you may request that another licensed health care professional chosen by us review your request and the denial. The person conducting the review will not be the person who denied your request. We will comply with the outcome of the review.
Right to Amend: If you feel that medical information we have about you is incorrect or incomplete, you have the right to request in writing that we amend the information by providing the reason for the amendment. You have the right to request an amendment for as long as the information is kept by or for us.
We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. In addition, we may deny your request if you ask us to amend information that:
– Was not created by us, unless the person or entity that created the information is no longer available to make the amendment;
– Is not part of the medical information kept by or for us;
– Is not part of the information which you would be permitted to inspect and copy; or
– Is accurate and complete.
If we deny your request for an amendment, we will do so in writing and you have the right to file a statement of disagreement.
Right to an Accounting of Disclosures: You have the right to request in writing an “accounting of disclosures.” This is a list of the disclosures we made of medical information about you to others, excepting disclosures relating to treatment, payment and health care operations.
Your request must state a time period which may not be longer than six years. Your request should indicate in what form you want the list (for example, on paper, or; electronically). The first list you request within a 12-month period will be free. For additional lists, we may charge you for the costs of providing the list. We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before any costs are incurred.
Right to Receive Notice of Breaches: You have the right to receive notifications of breaches of your unsecured medical information.
Right to Request Restrictions, in General: You have the right to request in writing a restriction or limitation on the medical information we use or disclose about you for treatment, payment or health care operations. You also have the right to request a limit on the medical information we disclose about you to someone who is involved in your care or the payment for your care, like a family member or friend. For example, you could ask that we not use or disclose information about a surgery performed.
– We are not required to agree to your request. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment.
In your request, you must tell us (1) what information you want to limit; (2) whether you want to limit our use, disclosure or both; and (3) to whom you want the limits to apply, for example, disclosures to your spouse.
Right to Request Restrictions to a Health Plan: You have the right to request in writing a restriction or limitation on the medical information we disclose about you to a health plan for purposes of payment or health care operations if you, or someone on your behalf, has paid for the health care item or service out of pocket in full.
– If you, or someone on your behalf, have paid for the health care item or service out of pocket in full, we are required to agree to your request if the disclosure to the health plan relates to payment or health care operations.
In your request, you must tell us (1) the name of the health plan that is not to receive the disclosure; (2) what health care item or service you wish to restrict from disclosure; (3) the location in which the health care item or service was provided to you; and (4) the date the health care item or service was provided to you.
Right to Request Confidential Communications: You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail.
Please advise the registration representative how or where you wish to be contacted. We will not ask you the reason for your request. We will accommodate all reasonable requests.
Right to a Paper Copy of This Notice: You have the right to a paper copy of this Notice. You may ask us to give you a copy of this Notice at any time by requesting a copy from the registration representative.
Changes to This Notice:
We reserve the right to change this Notice. We reserve the right to make the revised or changed notice effective for medical information we already have about you as well as any information we receive in the future. We will post a copy of the current Notice in our facilities and this Notice will be available on the SSM Health Care website. The Notice will contain on the first page, in the top right-hand corner, the effective date. In addition, each time you register at or are admitted as a patient, you have the right to request a copy of the current Notice in effect.
Questions about This Notice or Complaints:
If you have questions about this Notice or if you believe your privacy rights have been violated, you may contact the SSM Health Care Privacy/HIPAA Contact at 314-994-7724. While we will make every effort to resolve any complaints, please know that you also have the right to file a written complaint with the Secretary of the Department of Health and Human Services. The quality of your care will not be jeopardized nor will you be penalized for filing a complaint.